The Crisafulli Government has delivered on a key election promise by providing free replacement driver licences, number plates, and other key identification documents to Queenslanders who are victims of crime. The initiative is aimed at easing the burden on individuals whose documents have been stolen, damaged, or compromised due to criminal activity.

Free Replacements for Victims of Crime
Under the new policy, eligible Queensland residents can now replace the following items free of charge:
- Driver licence
- Photo identification card
- Industry authority card
- Eligible number plate
The waiver applies when any of these items have been:
- Stolen
- Maliciously damaged
- Destroyed
- Lost as a result of a crime
- Compromised due to cyber-crime
This means that victims of both physical and digital crimes are covered under the new arrangements.
Implementation and Access
The changes took effect in July 2025 and apply across Queensland. Affected individuals can apply for replacements through the Department of Transport and Main Roads without paying the usual replacement fees.

Supporting Thousands of Queenslanders
The policy is expected to assist thousands of people each year, offering meaningful financial relief to those impacted by crime. By removing the replacement fees, the government aims to reduce the administrative and financial pressure often experienced by victims.
Policy Commitment
This initiative forms part of the Crisafulli Government’s broader plan to support victims of crime. By waiving these fees, the government acknowledges the inconvenience and distress caused by identity-related crimes and physical theft.
The move highlights a growing focus on victim support and practical assistance, reinforcing the government’s commitment to community safety and recovery.
Residents seeking further information or wishing to apply for free replacements can contact the Department of Transport and Main Roads or visit the official Queensland Government website.

